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How sop55 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay payment dataCookie controlsYour right to access and deleteDirect contact for data requests
sop55 How sop55 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Security and Your Control

We handle your account data with a clear structure: collect only what we need, store it securely, and give you direct ways to access or remove it. Here's how each area works in practice.

Encryption and Account Security

Your account login and any payment data flowing through DANA, OVO or GoPay connections are protected using SSL encryption. We apply session tokens so each login is verified separately.

Cookies and Session Tracking

We use session cookies to keep your lobby state active while you play. Analytics cookies help us fix performance issues. You can block non-essential cookies in your browser without losing account access.

Data Retention and Deletion

We retain your account data while your account is active and for a period after closure as required for transaction records. Submit a deletion request and we'll confirm the timeline for your specific case.

Your Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to restrict how we process it. Contact support via live chat or email to start that process.

CONTACT OUR TEAM

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team can help. Use any of the channels below to get a response from the right person.

Live Chat Open the chat widget inside your account dashboard. A support agent will pick up your data or privacy request and route it to the right team.
Email Support Send your request to our support address found in the account help section. Include your registered email and the nature of your data request.
Account Help Center The help center inside your account lists step-by-step paths for data access, correction and deletion requests — faster for straightforward cases.

Privacy Policy Questions Answered

These are the questions we hear most often about how sop55 handles personal data, account information and your rights as someone who uses our platform.

We collect your name, email, and mobile number. If you deposit via DANA, OVO or GoPay, we log the transaction reference to match it to your account — not your wallet PIN or full credentials.

We do not sell or share your data with advertisers. Payment data is shared only with the wallet processor — DANA, OVO or GoPay — to the minimum extent needed to complete your transaction.

Contact support via live chat or email from inside your account. Include your registered email address and specify that you want a data access request — we'll respond with the process and timeline.

Yes. Submit a deletion request through support. We'll confirm which data can be removed immediately and which must be kept for transaction record purposes, then action it within the stated period.

Session cookies keep your lobby active so you stay logged in mid-game. Analytics cookies help us spot errors. You can block non-essential cookies in your browser settings without losing account access.

Yes. Payments route through each wallet provider's own secure interface — we never see your PIN. Transaction references are stored under SSL encryption and used only for deposit matching and dispute resolution.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.