Reference

Terms Conditions That Keep Your Account Clear

These terms set out how your sop55 account works — what you can do, what we ask of you, and how we handle deposits made through DANA, OVO, and GoPay.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessOne account per personSubject to local law
sop55 Terms Conditions That Keep Your Account Clear
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — a clause about your DANA wallet, your account status, or a withdrawal condition — our support team can walk you through it. Reach us through the channels below. We handle account and policy queries separately from general lobby help so your question gets to the right person.

Live Chat Open the chat widget inside your account dashboard. Our team responds to terms and account policy questions directly, without routing you through a queue for unrelated lobby issues.
Email Support Send your query to our support address listed in the account help section. Include your registered wallet type — DANA, OVO, or GoPay — so we can locate your account fast.
Account Help Centre The Help Centre inside your account holds a full index of policy topics. Search by keyword — for example, 'withdrawal condition' or 'account suspension' — to find the relevant clause.
HOW WE HANDLE THIS

Our Approach to Account Policy and Security

These terms are not just legal cover — they reflect how we actually run accounts on sop55. From the moment you verify your wallet to the moment a withdrawal clears, each step follows the process described here. Players in Bandar Lampung and across Indonesia operate under the same conditions, applied consistently.

Account Security Your login is protected by OTP verification tied to your registered number. We do not store full wallet credentials — DANA, OVO, and GoPay tokenise each transaction on their own side.
Data Handling We collect only what is needed to verify your account and process wallet transactions. Your personal data is not shared with third parties outside of required payment processing and fraud prevention.
Retention and Changes Account data is retained for as long as your account remains active and for a reasonable period after closure, in line with applicable local requirements. You may request a data summary via support.
Requesting Policy Changes If you want to update your registered contact details or wallet type — for example, switching from OVO to GoPay — submit the request through live chat with your account ID ready for verification.

Common Questions About sop55 Terms

These are the questions we hear most often about how these terms apply to your account. If yours is not here, live chat can clarify it in plain language.

Yes. Whether you deposit through DANA, OVO, or GoPay, the same account terms apply. Wallet-specific conditions — such as minimum transfer amounts — are shown at the point of transaction.

No. One account per person is a hard rule. If we detect duplicate accounts linked to the same identity or wallet, both may be suspended while we review the situation.

We notify you through your registered account contact before changes take effect. Continuing to use your account after the update date means you accept the revised terms.

Send a data request through our email support channel with your account ID and registered wallet type. We aim to respond within a reasonable window in line with applicable local requirements.

Duplicate accounts, suspected fraudulent wallet transactions, or breach of the single-account rule are the most common grounds. We will contact you through your registered details before any permanent action.

Access depends on local law and is available only in eligible regions. It is your responsibility to confirm that using the platform is permitted under the laws that apply to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.